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A modern website redesign for an accountancy firm

Desktop homepage of the Ashford & Co website

Project overview

Project type
Website redesign
Main challenge
Outdated design and unclear service structure
Audience
Small businesses, sole traders and individuals
Content focus
Services, advice and enquiries
Turnaround
3 weeks

A clearer website for complex professional services

The firm had an established client base, but its website no longer reflected the way the business operated. The design felt dated, important services were difficult to find and several pages contained more information than visitors needed.

The redesign needed to give the firm a more current and credible online presence while making it easier for potential clients to understand its services and decide where to go next.

The brief

Redesign the existing website around the firm’s main services, simplify the content and create clearer routes for businesses and individuals looking for accounting support.

Scope

Website redesign Service restructuring Content refinement Responsive design Enquiry forms Analytics setup
Service page on the Ashford & Co website
Contact page on the Ashford & Co website

Making professional services easier to navigate

The main challenge was not a lack of information. It was helping visitors find the information relevant to them without having to work through long pages or accounting terminology.

I reorganised the site around the firm’s main service areas and simplified the navigation so visitors could quickly identify the support they needed. Service pages were rewritten and restructured to explain what the firm offers in clearer language, with stronger links between related services.

The visual design was updated to feel more established and professional while keeping the site approachable. Enquiry options were placed throughout the key pages, and the site was rebuilt to work consistently across desktop, tablet and mobile.

Key improvements

Clearer service categories Shorter service pages Stronger enquiry routes Updated visual design Improved mobile navigation Better enquiry tracking
Homepage footer of the Ashford & Co website
8 Service pages restructured
37% Less content across key pages
3 Main enquiry journeys created
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